Junior Desktop Support Technician

Erskine Hospital, Bishopton
£17,877 to £19,137 per annum
30 Sep 2019
11 Oct 2019
IT, IT Support
Contract Type
Full Time

ERSKINE has been caring for members of the ex-Service community for 100 years. Our reputation as a provider of quality care depends on recruiting staff of a high calibre who can meet resident needs and Erskine’s expectations.  If you think you’ve got what it takes to work at Erskine we currently have vacancies for the following in our Erskine Home, Bishopton:

Junior Desktop Support Technician

37.5 hours per week, Monday to Friday

Grade 2 Salary £17,877 - £19,137 per annum


The Desktop Support Technician will provide 1st and 2nd line support across all Erskine sites for Erskine IT and Telecommunications systems. They will ensure that IT support requests are managed effectively and responded to in a timely manner, either by logging and completing the request themselves or raising them with our IT helpdesk where appropriate.

  • Ideally educated to HNC level or equivalent knowledge and experience
  • Knowledge of Microsoft operating systems
  • Knowledge of computer and peripheral hardware
  • Some IT/Computing qualifications (GCSE, BTEC, A-Level) are preferable but not essential
  • Knowledge and understanding of standard office software packages
  • A good standard of written and oral communication
  • Ability to work effectively within a team environment, both taking direction from and supporting other colleagues 

We offer competitive rates of pay, a staff pension scheme and enhanced annual leave entitlement.

If you are selected for interview, you will receive an invite by email (please ensure you check your spam / junk mailbox).  Interviews will be held on Wednesday, 23rd October 2019.

The successful candidate will be required to undergo a PVG Scheme Disclosure. 

If you have not received a response within 2 weeks of the closing date please assume your application has been unsuccessful on this occasion.