Independent Living Officer

4 days left

26 Sep 2019
24 Oct 2019
Contract Type
Full Time
Independent Living Officer


GBP19,945 per annum (pro rata)

Permanent, 30 hours per week

Our client is an independent housing association providing excellent housing management services to over 5,200 tenants and 260 leaseholders in Gloucester.

They are looking for an Independent Living Officer to work within their Independent Living Service who will be responsible for the delivery of an efficient and effective housing management service. You will be working in a diverse sheltered housing scheme with a responsibility of cover, ensuring that tenants in sheltered housing have the appropriate housing related advice and guidance to live safely, independently and maintain their tenancy.

The ideal candidate will have an understanding of adult safeguarding along with knowledge of housing legislation around tenancy and income recovery. You will have the ability to give accurate and up to date advice, information and support on a broad range of topics including Housing and ASB legislation, welfare benefit legislation and advice.

You will be able to motivate, encourage and support managers and colleagues as well as monitoring your own performance and ongoing development, sharing expertise and supporting the development of others to ensure that all organisational targets and objectives are met.

A confident communicator, you will possess excellent interpersonal and negotiation skills along with a strong customer focus and an ability to understand the needs and perceptions of clients, handling difficult situations sensitively and understanding the needs of different client groups and individuals. You will also need to have strong IT skills with experience of data collection.

Due to the nature of the role it is essential that you have a clean UK driving licence and access to a car.

This role is subject to DBS check.

Our client offers excellent benefits including flexible working, town centre office with free parking or free bus travel, subsidised gym membership, Social Housing Pension Scheme, up to 29 days annual leave, excluding bank holidays, childcare vouchers and employee wellbeing package.

They are committed to equal opportunities and actively encourage applications from all sections of the community

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