Training Co-ordinator

3 days left

12.00 - 13.00 GBP Hourly
25 Sep 2019
23 Oct 2019
Contract Type
Full Time
Our global client has an exciting opportunity for a Training Co-ordinator to join their dynamic team for a 6 month period.


- Respond to all incoming customer and internal sales team requests and enquiries related to training services and provide clients with information on available classes and training services.
- Develop and improve processes for the smooth implementation of training programmes.
- Solve logistical and training class delivery issues as quickly as possible with minimum impact to participants.

- Handle questions and requests via phone and email related to training offerings and policies and procedures, providing excellent customer service.
- Create and maintain training schedules across various locations and delivery formats. Ensure systems are up to date with information to publish offerings internally and externally.
- Consistently maintain accuracy of data in relation to all aspects of training coordination such as class scheduling, registrations, rosters, attendance and distribution of training materials.
- Work to timescales and processes for training event coordination and logistics, ensuring quality and consistency of training events, developing plans and processes as required.

- Report, compile and distribute training information internally and externally, ensuring this is accurate, complete, and free from errors.

In order to be successful in this role, we need someone who has:

- Experience in coordinating global training events.
- A customer-focused approach and the ability to respond with excellent customer service skills in a fast-paced environment.
- Demonstrated experience creating and/or improving operational processes.
- Detail orientation and advanced organisational skills.
- Data entry and handling skills to a high level of accuracy.
- Excellent written and verbal communication skills.
- Fluency in European languages in addition to English helpful, but not essential.
- Ability to resolve client issues and escalate when appropriate.
- Intermediate to advanced MS Office skills skilled at using Outlook, experience with learning management systems beneficial.


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Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer

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