Training Co-ordinator

3 days left

Recruiter
Anonymous
Location
Surrey
Salary
12.00 - 13.00 GBP Hourly
Posted
25 Sep 2019
Closes
23 Oct 2019
Sectors
Training
Contract Type
Contract
Hours
Full Time
Our global client has an exciting opportunity for a Training Co-ordinator to join their dynamic team for a 6 month period.

Responsibilities:

- Respond to all incoming customer and internal sales team requests and enquiries related to training services and provide clients with information on available classes and training services.
- Develop and improve processes for the smooth implementation of training programmes.
- Solve logistical and training class delivery issues as quickly as possible with minimum impact to participants.

- Handle questions and requests via phone and email related to training offerings and policies and procedures, providing excellent customer service.
- Create and maintain training schedules across various locations and delivery formats. Ensure systems are up to date with information to publish offerings internally and externally.
- Consistently maintain accuracy of data in relation to all aspects of training coordination such as class scheduling, registrations, rosters, attendance and distribution of training materials.
- Work to timescales and processes for training event coordination and logistics, ensuring quality and consistency of training events, developing plans and processes as required.

- Report, compile and distribute training information internally and externally, ensuring this is accurate, complete, and free from errors.

In order to be successful in this role, we need someone who has:

- Experience in coordinating global training events.
- A customer-focused approach and the ability to respond with excellent customer service skills in a fast-paced environment.
- Demonstrated experience creating and/or improving operational processes.
- Detail orientation and advanced organisational skills.
- Data entry and handling skills to a high level of accuracy.
- Excellent written and verbal communication skills.
- Fluency in European languages in addition to English helpful, but not essential.
- Ability to resolve client issues and escalate when appropriate.
- Intermediate to advanced MS Office skills skilled at using Outlook, experience with learning management systems beneficial.

Interested?

Call Now!

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer

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