Sales Representative (New Business - German Speaking)

Newcastle Upon Tyne, Tyne and Wear
£18,000 - OTE £30,000
23 Sep 2019
21 Oct 2019
Contract Type
Full Time

Sales Representative (New Business - German Speaking)

Location: Newcastle upon Tyne, UK

Salary Range: Base £18,000 OTE £30,000+

Swiftpage has one purpose - to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses.

We are currently looking for a New Business Sales Executive to develop revenue streams from our DACH (Germany, Austria, Switzerland) region, with both direct and channel (Value Added Reseller) sales. If you are interested in joining our dynamic and passionate sales team, please send your CV to the link provided.

General duties and primary responsibilities:

  • Responsible for achieving revenue targets from sales of Act! Growth Suite and other Swiftpage products and services to existing and prospective customers, particularly in the DACH region.
  • Achieves sales productivity KPIs such as talk time, number of dials.
  • Qualifies web and email generated leads.
  • Handles enquiries with regard to product, pricing, order expediting, and customer relations.
  • Handle inbound and outbound phone calls with courtesy and professionalism.
  • Consistently meets or exceeds monthly sales targets by using consultative selling techniques and with effective objection handling.
  • Establishes and maintains a high level of customer satisfaction in all sales transactions.
  • Effectively outbound calls existing and perspective customers.
  • Identifies and maximizes opportunities for customers to grow their business by using Act! resulting in up-sell and cross-sell revenue.
  • Pays close attention to details and accuracy, particularly when processing orders.
  • Ability to learn new systems, for example CRM and order processing.
  • Effectively uses internal CRM and marketing tools to maintain accurate records and schedules of all sales activities and customer communications.
  • Demonstrates a full understanding of current marketing campaigns and offers, and has the ability to communicate them clearly to customers at every sales opportunity.
  • Remains knowledgeable and up-to-date on changes and developments of product lines.
  • Responds to customer complaints in a professional manner; attempts to resolve complaints successfully and in accordance with established guidelines.
  • Maintain relationships with Act! Channel Partners (Value Added Resellers) to assist Swiftpage to achieve its financial targets for the DACH territory, for both new bookings and contract renewals.
  • Assist with pipeline management of channel partners’ sales, order processing and accurate quotation.
  • Commercial support to our Business Partners, delivering timely projects and initiatives outlined by the management team.

Education/Experience Requirements:

  • Fluent in English and German languages (mandatory)
  • Excellent sales skills, both in solution selling and relationship management
  • Proficiency in CRM / marketing automation and sales management systems, such as Act! Growth Suite,, Infor CRM, Zoho.
  • Experience working with order entry / subscription management systems like Zuora a benefit.
  • Strong communication and negotiation skills.
  • Ability to work with minimal supervision / maximum trust and under pressure.
  • Constructive approach to problem solving and consultative selling abilities.
  • Typically, requires 2 or more years of experience within the industry in a sales role.
  • Existing employees must have been with Swiftpage a minimum of 180 days before applying.
  • Ideally, undergraduate level education, or equivalent experience.


  • 25 days’ annual leave, plus the option to purchase up to 3 extra days for the following year
  • Free day off on your Birthday!
  • Dental, Optical, EAP and Alternative Health care cash back scheme
  • Subsidised gym membership
  • Public transport season ticket loan scheme
  • Computershare Scheme
  • Cycle to Work Scheme
  • Childcare Vouchers
  • Contributory Pension Scheme
  • Income Protection Scheme
  • Friday Afternoon Club – time to socialise with colleagues, with free beer, wine, snacks
  • Catered “Tasty Tuesday” lunch, once a month
  • Free fruit