Customer Service Officer - Business Customers
- Recruiter
- Change recruitment Group
- Location
- Stirling
- Salary
- Competitive
- Posted
- 21 Sep 2019
- Closes
- 27 Sep 2019
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
JOB DESCRIPTION
Urgent requirement for a Customer Service Advisor!
Change Recruitment have been given the opportunity to assist a growing organisation in finding the next person for their established Customer Service team. Our client's focus is on providing exceptional customer service and can offer the opportunity to join a market leader who is focused on offering internal promotions and genuine career opportunities. This is NOT a Contact Centre environment!
If you have a high level of customer service skills, the ability to ask questions and would like to build your career within this environment, then this is the opportunity for YOU.
Working as part of small, well established, busy and committed team, your responsibilities within the customer services team will include:
• Working with Business customers, you will be dealing with email and telephone enquiries in relation to deliveries, orders, taking payments regarding outstanding invoices
• You will also be required to use Outlook/Email and Excel on a daily basis
To be successful in this role YOU must have:
• Stable working history with continuous employment within a customer service role
• Personal resilience with the ability to question customers where appropriate
• Excellent outlook skills
• Strong communication skills both verbal and in writing
• Strong accuracy skills and attention to detail essential
• Thrive in a busy customer focused environment
What we can offer YOU in this role:
• GBP16000 - GBP17000 depending on experience
• No shift patterns, working Mon - Fri between 9am - 5:30pm
• NO WEEKENDS
• Overtime available
• Excellent training and quick promotion prospects
• Based in the heart of the city centre, excellent location for public transport, either subway, train or bus
• Casual relaxed dress code
• An intimate, friendly environment, working within a well established team
If you feel your experience and skills set match the above please submit your CV for review.
Urgent requirement for a Customer Service Advisor!
Change Recruitment have been given the opportunity to assist a growing organisation in finding the next person for their established Customer Service team. Our client's focus is on providing exceptional customer service and can offer the opportunity to join a market leader who is focused on offering internal promotions and genuine career opportunities. This is NOT a Contact Centre environment!
If you have a high level of customer service skills, the ability to ask questions and would like to build your career within this environment, then this is the opportunity for YOU.
Working as part of small, well established, busy and committed team, your responsibilities within the customer services team will include:
• Working with Business customers, you will be dealing with email and telephone enquiries in relation to deliveries, orders, taking payments regarding outstanding invoices
• You will also be required to use Outlook/Email and Excel on a daily basis
To be successful in this role YOU must have:
• Stable working history with continuous employment within a customer service role
• Personal resilience with the ability to question customers where appropriate
• Excellent outlook skills
• Strong communication skills both verbal and in writing
• Strong accuracy skills and attention to detail essential
• Thrive in a busy customer focused environment
What we can offer YOU in this role:
• GBP16000 - GBP17000 depending on experience
• No shift patterns, working Mon - Fri between 9am - 5:30pm
• NO WEEKENDS
• Overtime available
• Excellent training and quick promotion prospects
• Based in the heart of the city centre, excellent location for public transport, either subway, train or bus
• Casual relaxed dress code
• An intimate, friendly environment, working within a well established team
If you feel your experience and skills set match the above please submit your CV for review.