Customer Service Experts / Customer Support Advisor

Expiring today

Recruiter
Arco Ltd
Location
Kingston upon Hull, East Riding of Yorkshire
Salary
£17,857 plus bonus and benefits
Posted
20 Sep 2019
Closes
18 Oct 2019
Ref
ARCLW457690
Contract Type
Permanent
Hours
Full Time

Customer Service Experts / Customer Support Advisor

Hull, East Yorkshire

£17,857 plus bonus and benefits

Calling all Customer Service Superstars! 

Are you customer-focussed and enjoy working in a fast paced team oriented environment?

Do you want a career that matches your ambition with excellent benefits?

We want our customers to have an easy and effortless experience and so we are proud to have invested in our Customer Engagement Centre based in the centre of Hull. We are looking for Customer Support Advisors who can deliver an outstanding customer experience by taking ownership and effectively managing our customer requests and queries to completion.

We have exciting opportunities for self-motivated and confident individuals to provide an effortless experience to our clients, liaising with them from the initial inbound enquiry and identifying opportunities to upsell our services and products.

Within this role you’ll provide a seamless service, as you quickly understand their requirements and ensure that they receive only the best in customer care.

You’ll be able to deliver outstanding customer service, handle queries objectively and will be adept at resolving situations quickly and efficiently. 

Hours of work for the role are Monday to Friday 37.5 hours per week between 8am and 5.30pm.

As well as a competitive basic salary, our colleagues are entitled to a comprehensive range of benefits, including:

  • 12-week induction and academy programme with ongoing professional learning and development
  • Access to ‘perks at arco’ flexible benefits gateway
  • Additional company and personal performance related bonus paid annually
  • Brilliant working environment in our state of the art customer engagement centre
  • A bike scheme, through our network of dealers and holiday purchase scheme

Arco is the UK’s leading safety company, with a core purpose to keep people safe at work. We distribute over 170,000 world-class quality assured products and training providing expert advice, helping to shape the safety world and make work a safer place.

With a heritage spanning four generations, family values are important to us. We have been awarded the title of ‘Superbrand’ by the annual initiative to identify and celebrate the UK’s strongest consumer and business to business brands in Britain. 

With us, your career is in safe hands!