Sales Support

To aid account managers with their daily administration requirements and help where required with the sales process in relation to pricing information, sales processing and customer service responsibilities.

Role Details * First point of call for customer service calls and emails * Maintain the condition of the office * Providing pricing, lead time and stock information to account managers * Administration of key information, quotes and contacts into CRM * Review customer visit reports and feedback summary to management * Maintain account manager schedules and diaries as required * Run scheduled reports relating to quotes and samples and aid in customer follow ups as directed by account managers * Provide quotations against customer demand in line with pricing lists and guidance of account managers * Work on projects as set by management in relation to market information gathering and potential identification and approach of new and existing customers to introduce products * Identification of lost/dormant customers/business and work with account manager to target accordingly * Any other ad-hoc duties for the sales department.

Required Qualifications and Experience
* Professional telephone manner.
* Good organisation and administrative skills.
Desirable Qualifications and Experience
* Competent with Microsoft Office products.

The salary is negotiable.

Working Monday-Friday 8.30-5pm in Fenton

Holidays are 26 days plus bank holidays

Pension is a contributory scheme - a minimum of 3% of pensionable salary would be payable.

Whether or not the candidate chooses to remain in the Pension Fund, they will be covered by a 3 times salary, Life Assurance policy, paid for by the company and not regarded as a benefit-in-kind.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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