Branch Manager

3 days left

Recruiter
Anonymous
Location
Newcastle Upon Tyne
Salary
Competitive
Posted
19 Sep 2019
Closes
17 Oct 2019
Contract Type
Permanent
Hours
Full Time
Nelson Permanent Placements are currently recruiting for a Branch Manager to work for our client based in Newcastle. The purpose of teh role is to lead and manage the branch team to achieve revenue, margin and contribution targets. This will be achieved through the efficient planning, monitoring and management of the daily operation.

Removals / Transport experience is essential for this role.

RESPONSIBILITIES

* Full responsibility for branch contribution.

* Planning, monitoring and management of the daily operation

* Accurate cost reporting on Navision e.g. wages, PO's etc

* Complete pre move call 48 hours prior to each move

* Manage margins by job via PF10 report

* Close / sign off all jobs on a weekly basis

* Complete weekly trading report and monthly forecast

* Proactively manage people, vehicles and materials required to meet the number of moves planned, including staff levels and holidays

* To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion

* Investigation of claims and complaints

* To conduct formal and informal reviews of branch team members, service partners and owner drivers in terms of performance and appearance

* Manage absence records in line with company policy

* To maintain and monitor an up to date training matrix for all operative staff

* Monitor and maintain all transport legislative requirements

* Compliance to branch health & safety requirements

* Adherence to company ISO/BAR accreditations

* Ensure all payments are collected in line with contract conditions
KPI's

* • Achieve product margins via PF10 report
• Improvement to budgeted claims percentage
• Branch of the Year
• Branch compliance table
• Branch use again score 95%
• Branch service score of 8.7
• Minimum of 2 quality audits (1 must be international) per month
• Zero debt over 60 days
• No overdue vehicle services
• Tachograph error rate • Minimum health & safety audit score of 90%

SKILLS, KNOWLEDGE AND EXPERIENCE

* Customer centric

* Managerial experience and leadership skills

* Commercial awareness

* Ability to motivate team and create a can do environment

* Ability to coach and train others

* Exceptional planning and prioritising skills

* Knowledge of Transport Legislation, fleet and maintenance controls

How to Apply:

Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team.

This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed