Delegate Events Assistant

Global events organisation, requires a highly motivated and enthusiastic Delegate Events Assistant to provide first class Customer Services support for one of their International Travel events.

Working with the event planners, you will be assigned a number of key delegates who will be attending the shows, your key responsibilities will include:

• Contacting the attendees to the event, via phone and email, remind them of deadlines to arrange their appointments
• Manage a high volume of incoming queries via calls and emails and respond in a professional manner
• Liaise with official travel partners, regarding hotel and flight arrangements for the
• Monitor appointment progress and activity
• Administrative support, including updating internal databases to ensure all activity is captured accurately.

This is a 5 week temporary booking to start at the end of September. You must be able to commit for the full duration of the booking.

Based in Central Richmond, circa GBP12 per hour.

Key skills that would be required for the Delegate Events Assistant role, would be:

• Good Interpersonal Skills, both written and verbal
• Strong customer service and research background, ideally within travel or event management industry
• Ability to work well under pressure
• Excellent working knowledge of Excel and Databases
• Flexible approach, with strong time management and organisational skills