Customer Services Advisor

Recruiter
Anonymous
Location
Loughborough
Salary
Competitive
Posted
18 Sep 2019
Closes
15 Oct 2019
Sectors
Engineering, Defence
Contract Type
Contract
Hours
Full Time
Customer Services Advisor
Loughborough
Contract 18.5 hours per week
GBP9.27 per hour
Our client is looking for a number of highly experienced Customer Services Advisors who have worked in a call centre environment. There are different shifts and work patterns so please can you ensure you include the shift pattern you are applying for when sending your CV>
?? To provide an excellent service to customers telephoning the Contact Centre; to resolve queries at the first point of contact and to ensure that customers receive a prompt and courteous service
?? Delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Experience of working in a contact/call centre environment
Experience of working in a Revenues and / or Benefits environment
Shift Positions
This post is for a Customer Service Advisor Telephone - there will be no face to face contact.
This is a temporary contract until 31st March 2019
There will be an initial period of training full time for 4 weeks then the hours will be
Monday 8.30 - 17. minutes lunch
Wednesday 12.30 - 17.00 no lunch
Friday 10.00 - 4.00 no lunch
There is an initial 4-week, full-time training programme You will be working to a fixed working pattern but will ideally be able to offer additional hours and some flexibility to help cover holidays and sickness if required.
Working Pattern: 18.30 Hours per Week
Monday 10am - 3pm
Wednesday 8.30am - 5pm (1 hour lunch)
Friday 8.30am - 2.30pm Vacancy is a 12 month position
There is an initial 4-week, full-time training programme
You will be working to a fixed working pattern but will ideally be able to offer additional hours and some flexibility to help cover holidays and sickness if required.
Working Pattern: 18.30 Hours per Week
Monday 8.30am - 5pm (1 hour lunch)
Tuesday 10.30am - 2pm
Wednesday 8.30am - 5pm (1 hour lunch)
Vacancy is until 31 March 2020
Please only apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV