Contact Centre Advisor
- Recruiter
- Anonymous
- Location
- Lancashire
- Salary
- 20127.00 - 22185.00 GBP Annual + Excellent benefits
- Posted
- 17 Sep 2019
- Closes
- 15 Oct 2019
- Sectors
- Sport & Leisure
- Contract Type
- Contract
- Hours
- Full Time
Our client aims to be the best in the business, with an excellent team of colleagues and with customers at the heart of everything they do. Established in February 2011, our client is one of the largest employers in Oldham, they are extremely proud of being in the Best Companies top 100, and have achieved a range of accreditations including Investors in People, Living Wage Employer accreditation and the Investors in People Health and Wellbeing Award. They are committed to boosting the Oldham economy and providing excellent benefits for their employees.
A future-focused and progressive not-for-profit housing association, they want to make Oldham a place where people are proud to live and work. To deliver their promises to their customers they are looking for a highly motivated, customer-focussed individual to appoint to the following key position:
Contact Centre Advisor Grade 4 (GBP20,127 - GBP22,185)
Fixed term (6 months)
You will take a proactive and responsive approach to service delivery and supporting colleagues to do the same delivering an excellent customer service experience.
You will be expected to be able to effectively handle and resolve all types of calls across the full range of service activity i.e. rents, neighbourhoods, allocations, housing and repairs and to take and process applications for the housing register by telephone, electronically and other means.
If you have a passion and commitment for delivering excellent services with leadership and enthusiasm to deliver the best experience to our customers we encourage you to apply.
We positively encourage applications from disabled people, women, young people, Veterans and serving British regular or reserve Armed Forces Personnel, the LGBT community and the BME community.
The successful applicant will ordinarily start at the bottom of the pay scale unless they can demonstrate with payslips they are currently earning a higher salary, in which case they will start higher in the pay scale. The top of the grade is the maximum that will be paid for the post.
To apply for this role you will need to submit a copy of your CV along with completing the cover letter.
The deadline for completed applications is 27th September 2019 at 10 am
Interviews and assessments to take place on 08th October 2019
A future-focused and progressive not-for-profit housing association, they want to make Oldham a place where people are proud to live and work. To deliver their promises to their customers they are looking for a highly motivated, customer-focussed individual to appoint to the following key position:
Contact Centre Advisor Grade 4 (GBP20,127 - GBP22,185)
Fixed term (6 months)
You will take a proactive and responsive approach to service delivery and supporting colleagues to do the same delivering an excellent customer service experience.
You will be expected to be able to effectively handle and resolve all types of calls across the full range of service activity i.e. rents, neighbourhoods, allocations, housing and repairs and to take and process applications for the housing register by telephone, electronically and other means.
If you have a passion and commitment for delivering excellent services with leadership and enthusiasm to deliver the best experience to our customers we encourage you to apply.
We positively encourage applications from disabled people, women, young people, Veterans and serving British regular or reserve Armed Forces Personnel, the LGBT community and the BME community.
The successful applicant will ordinarily start at the bottom of the pay scale unless they can demonstrate with payslips they are currently earning a higher salary, in which case they will start higher in the pay scale. The top of the grade is the maximum that will be paid for the post.
To apply for this role you will need to submit a copy of your CV along with completing the cover letter.
The deadline for completed applications is 27th September 2019 at 10 am
Interviews and assessments to take place on 08th October 2019