Customer Service Coordinator - West London
- Recruiter
- Anonymous
- Location
- London
- Salary
- 28000.00 - 32000.00 GBP Annual + Benefits / Bonus
- Posted
- 12 Sep 2019
- Closes
- 10 Oct 2019
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Coordinator - Residential Developer - West London
GBP28,000 - GBP32,000 + Bonus / Company benefits
A fantastic opportunity exists to join a UKs leading developer as a Customer Service Coordinator. reporting to the Customer Service Manager. The developer has a range of developments for high-ended flat schemes through to refurbishments and traditional housing.
You will be responsible for developing and owning good relations with Customers in London to ensure the smooth progression of customer journey from contracts exchange through to occupation. To co-ordinate e intermediate and end of defect work with subcontractors, residents and clients' agents/customers
You will have relative experience in a similar role or knowledge/experience of the property market preferable. You will be highly personable with strong communication skills and a very organised approach.
Responsibilities and Tasks
Managing, prioritising and logging calls for both intermediate and end of defect defects.
Providing first-class service to our customers
Liaising with residents
Updating Management Database & spreadsheets
Assisting with incoming telephone queries
Updating customers
Assisting with general Admin requests
GBP28,000 - GBP32,000 + Bonus / Company benefits
A fantastic opportunity exists to join a UKs leading developer as a Customer Service Coordinator. reporting to the Customer Service Manager. The developer has a range of developments for high-ended flat schemes through to refurbishments and traditional housing.
You will be responsible for developing and owning good relations with Customers in London to ensure the smooth progression of customer journey from contracts exchange through to occupation. To co-ordinate e intermediate and end of defect work with subcontractors, residents and clients' agents/customers
You will have relative experience in a similar role or knowledge/experience of the property market preferable. You will be highly personable with strong communication skills and a very organised approach.
Responsibilities and Tasks
Managing, prioritising and logging calls for both intermediate and end of defect defects.
Providing first-class service to our customers
Liaising with residents
Updating Management Database & spreadsheets
Assisting with incoming telephone queries
Updating customers
Assisting with general Admin requests