Front Of House Manager / Building Manager

Recruiter
Anonymous
Location
Derby
Salary
25000.00 - 35000.00 GBP Annual
Posted
12 Sep 2019
Closes
10 Oct 2019
Contract Type
Permanent
Hours
Full Time
What is the opportunity?

Working for an international consultancy, you will be responsible for managing a prestigious multi-occupied office building within the city centre.

Further Details:

- Contractor Management: assist the facilities manager by managing and monitoring contractors on the site and reporting on the performance of those contractors; and report any maintenance/cleaning issues and obtain quotes for repairs.

- Health and Safety/Risk Management: comply fully with the Health and Safety Policies and Environmental Management Policy; conduct inspections of common parts and void floors; carry out and record flushing of infrequently used water outlets; and act as the fire marshal for site and assist with evacuations.

- Reporting: ensure the collation and recording of regular occupier questionnaires; ensure all forms of customer feedback are recorded accurately and to assist in ensuring this feedback is utilised appropriately to improve our services; provide reports on various matters; and manage the front of house concierge and security.

- Budgets: identify cost saving and more efficient working practices.

- Reception Duties: man the reception desk, taking calls and directing staff and visitors to the correct location; and field and resolve tenant queries where possible.

- Occupier Engagement & Experience: assist in creating occupiers community through understanding of occupier needs and requirements; negotiate with local retailers special offers and services at the property and disseminating the discounts/ services via social media/email; and act as a brand ambassador for the building;

- Other: assist the Facilities Manager in ensuring the smooth and efficient operation of the site.

To Be Successful:

- You will need previous experience working as a building manager in a multi-occupied office building.
- Experience reporting and resolving facilities management issues
- An understanding of health and safety
- Experience in managing front of house

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