Call Handler

Recruiter
Anonymous
Location
London
Salary
18000.00 - 19000.00 GBP Annual
Posted
11 Sep 2019
Closes
09 Oct 2019
Sectors
Engineering, Defence
Contract Type
Temporary
Hours
Full Time
We are currently recruiting a Call Handler, who will work in our Commercial Services department taking calls from the public, but also other healthcare professionals, emergency services and community organisations.
Commercial services make a positive impact on patient care, both directly and indirectly. All of the income we generate is re-invested to support our frontline ambulance services. Our commercial customers enjoy a high quality service that directly benefits their community, supporting their own corporate social responsibility policy.
We offer a wide range of services to an ever-growing and diverse customer base ranging from GP surgeries to Veterinary practices. Our customers tell us that they are extremely satisfied with our services and we strive to offer bespoke solutions to their needs.
The successful candidate will have English and Maths at GCSE Level grade C or above and be literate to Trust tested level. We are seeking professional team players with good keyboard skills and the ability to remain calm under pressure. You will have at least 6 months in a role dealing with the general public either face to face or via telephone with excellent verbal communication skills.
Please note - Hours include weekends and late shifts