Service Desk and Student Support Analyst

Location
Loughborough, Leicestershire
Salary
£20,675 - £24,462 per annum
Posted
11 Sep 2019
Closes
19 Sep 2019
Contract Type
Permanent
Hours
Full Time

Service Desk and Student Support Analyst

Loughborough

Grade 4, £20,675 - £24,462 per annum - subject to annual pay award.

Ref: REQ190816

We have an exciting opportunity for a Service Desk and Student Support Analyst to work with our Service Desk Team within the IT Services department.

You will have responsibility for providing support to all users of the Service Desk both face to face on our PC Clinic and by taking calls (by telephone and by email) and handling the resulting Incidents or Service Requests using agreed Incident Reporting and Request Fulfilment processes in order to restore "normal service" to users as quickly as possible.

Click apply below for further information and to download an application pack. 

Closing date: 19 September 2019.