Sales Support Coordinator

Delaney Browne Appointments
27175.00 - 29175.00 GBP Annual
11 Sep 2019
21 Sep 2019
Contract Type
Full Time

Purpose of the Role: The Sales Support Coordinator will provide a professional, efficient and effective support service to the Customer Services Department. This role will predominantly be making outbound sales calls to customers and taking inbound calls, procerssing orders and handling customer queries.

Key Responsibilities:

  • Account Management in designated sales areas
  • Producing sales reports for targeted outbound calls
  • Making outbound calls to existing customers to generate sales
  • Making focused outbound calls to move promotional and short-dated stock
  • Processing orders via telephone with 100% accuracy
  • Dealing with customer queries
  • Upselling promotional/short dated and new products on inbound calls
  • General administration duties related to the Customer Services Department
  • Any other adhoc duties requested by the Customer Services Manager

Essential experience and/or Qualifications:

  • Previous sales experience essential
  • Telesales experience - someone that can obtain orders, upsell and link sell
  • A working knowledge of Microsoft Office packages
  • Previous customer service experience beneficial
  • Previous experience of SAP beneficial

Key Attributes:

  • Ability to prioritise workloads
  • Ability to work well under pressure
  • Excellent communication skills
  • Confident telephone manner
  • Ability to work to tight deadlines
  • Excellent attention to detail
  • Positive, can-do attitude