Neighbourhood Housing Officer JJHT87896
Are you a people person with great leadership qualities? Are you strategically focused and have a positive ‘can-do’ attitude? Do you have knowledge of housing legislation and practice across different tenures? And finally, can you demonstrate empathy with the needs of older residents? If so, then this could be the perfect opportunity for you!
Covering our schemes in Buxton, New Mills, Derby, Chesterfield and Nottingham, the Neighbourhood Housing Officer will provide an outstanding customer orientated service to all of our residents, applicants and partners across localities; empowering our residents to live independently and engage with JJH.
Managing and motivating a team of Independent Living Coordinators and scheme staff, you will deliver an inclusive, accessible, consistent, effective and efficient service to residents and seek continuous improvements to achieve top quartile housing management performance and customer satisfaction.
We’re looking for an individual who has a good standard of education, to GCSE level or equivalent including English and Maths, someone who can work as part of a multi-disciplinary team and who is willing to support, assist and provide cover for other colleagues. We’d like you to have experience of managing, training and motivating staff and be willing to consider new approaches and alternative ways of delivering an excellent customer driven service.
With strong organisational skills, you will be an excellent communicator who has the ability to influence using sensitivity and tact. You’ll need to have an understanding and experience of using a range of IT systems and proven ability to use technology to improve services. A full UK driving licence with access to a car is essential, as is flexibility to work evenings and weekends on occasions.
Johnnie Johnson Housing (JJH) is a not-for-profit housing association dedicated to offering quality homes for independent living. Our vision is simple, it is focused on “Living Longer, Living Better”. We want to help our residents age well, live independently and maintain their quality of life for as long as possible.
It’s an exciting time to join us as we move forward towards achieving our aim of becoming the 'Market Maker' in Independent Living. We embrace a ‘One Team’ ethos and employ people who are pioneering and who strive to be outstanding in their role. In return, we empower them to be the very best that they can be. As a result, we can continue to ensure our customers remain at the very heart of everything we do.
And the benefits of working for us?
- Work/home life balance
- Learning & Development opportunities
- Pension scheme
- Life assurance
- Employee assistance programme
- Simplyhealth cash plan
- Free parking
- Free refreshments
- Lunch and learn sessions
Closing Date: 27th September 2019
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
Apply for Neighbourhood Housing Officer JJHT87896
Already uploaded your CV? Sign in to apply instantly