Patient Services Team Operator/ Administrator

Location
Birmingham, West Midlands
Salary
Competitive
Posted
06 Sep 2019
Closes
04 Oct 2019
Contract Type
Permanent
Hours
Full Time

Diagnostic World provide diagnostic services to NHS patients. Due to expansion we are seeking talented individuals to join our Team based in South Birmingham

Patient Services Team Operator/ Administrator

We are looking for individuals with excellent telephone manner

Experience within an inbound/outbound call centre and contact with patients via phone is desirable

The role:

  • Loading patient referrals on our Patient Management System
  • Calling patients to book their scan appointment
  • Answering calls from patients and GP Practices
  • Sending out appointment letters to patients and medical reports to GP Practices

Hours of work are Monday – Friday 11am to 7pm (37.5 hours a week) or alternatively Wednesday to Saturday 8am – 4pm (30 hours a week)

We offer a competitive salary

If you are interested in  role please send your CV and a covering letter 

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