Junior/Graduate Account Executive
Junior/Graduate Account Executive - Norwich, Norfolk- GBP18-23k
This role would suit either a recent graduate or someone that has experience of dealing with customers in the tech sector. This role is working for a very exciting software as a service (Saas) business based in Norwich.
Work in a fast paced environment supporting the Account Director with the day to day relationships for large global accounts.
Ensuring clients' accounts are running as planned throughout their contract and adhering to the
Account Management framework.
Manage the day to day relationship with client stakeholders.
Work closely with the on-boarding and support teams to ensure seamless setup
process and service delivery.
Devising deployment plans with client project management teams around Go Live strategies.
Accountable for the insight briefing process, ensuring all reports are scheduled and delivered on
Attending quarterly review meetings when requested
Ensure all integrations are activated and being utilised.
Drive and promote engagement and adoption across all customers.
Client Support and Administration.
Keep CRM logs up to date
Excellent relationship management skills.
Able to multitask, prioritise and manage time efficiently.
Able to work under own steam and also as part of a wider team.
Excellent administration and organisational skills