Service Supervisor

Pertemps has an excellent opportunity for a Service Supervisor to join a Construction Distributor on a permanent basis. The main purpose of this role is to ensure the effective running of the service team, by allocating workloads to Field Service Engineers and supporting the team in providing outstanding customer service.
The main duties:
" Schedule and delegate workloads effectively to Field Service Engineers, co-ordinating and managing resources needs to meet set targets
" Manage all customer queries and resolve issues
" Effective use of the telematics system to monitor team movements
" Motivate team and assist their development
" Enhance productivity by determining adequate skill and performance of staff
The candidate:
" Experience of Heavy plant and machinery
" GCSE or equivalent
" Apprenticeship/NVQ or equivalent in Construction/Plant Maintenance and Repair
" Proficient in the use of IT
" Able to work under pressure and focus on continuous improvement
" Strong communicator
" Previous supervisory experience is desirable
If this sound like the role for you then, please do apply!