Corporate Communications Officer

Recruiter
Anonymous
Location
Worcestershire
Salary
15547.00 - 16453.00 GBP Annual
Posted
29 Aug 2019
Closes
26 Sep 2019
Contract Type
Permanent
Hours
Part Time
Corporate Communications Officer
Hindlip, Worcestershire
Fixed Term for 12 months
Part Time (18.5 hours per week)
The closing date for this post is 12 noon on Thursday 12th September 2019
Those currently eligible on the redeployment register will be given prior consideration
Interviews are to be confirmed
This is a unique opportunity for a skilled and passionate communications professional to make a positive difference to the lives of victims and those affected by crime.
You will be responsible for creating and implementing a communications strategy to promote our Victim Advice Line (VAL) and will deliver communications, both internal and external, that helps us further improve the service West Mercia Police provides to victims.
You will develop and deliver communications activity for West Mercia Police to inform, influence and engage its communities, stakeholders, partners and workforce.
The main purpose of the role is to develop and deliver communications activity for West Mercia Police to inform, influence and engage its communities, stakeholders, partners and workforce.
This will be achieved through the delivery of targeted communications using channels that are appropriate to our audiences and the provisions of specialist communications advice and support. These communications will be outcome focused and build the public's trust and confidence in West Mercia Police.
Main Responsibilities:
Develop and deliver tactical communication strategies, initiatives and plans (internal and external) in line with change programme and project priorities using a wide range of communication channels. Lead on specific areas of communications as identified by the Corporate Communications Team Leader (Change Programme).
Provide strategic advice and guidance to senior officers / managers in relation to major and critical organisational and change matters and corporate reputation risks.
Develop and deliver advice and training to enhance the communication capability and capacity of the workforce.
Make best use of appropriate technology, good communication practice and devise innovative, effective communication solutions to deliver targeted communications to meet operational priorities. Deliver key messages and communications using internal communication channels, digital and social media, media communication channels and marketing opportunities. Support the development of the forces' digital and social media presence.
Manage service suppliers as required e.g. photographic services, creative concept and total marketing solution suppliers.
Seek out new communication approaches to increase public confidence and satisfaction in police services utilising a range of channels.
Establish and maintain professional and positive working relationships with key stakeholders, including media organisations, partners and community-based organisations to extend the reach of police communications.
Negotiate and consult with both internal and external stakeholders to protect and manage risks to the reputation of the forces. In particular, manage and enhance the reputation of the forces through local, national and international, specialist, social and digital media.
Provide effective and efficient written communications and information which positively and proactively promote the forces, build public confidence and enhance community safety and reassurance through communication channels and products to reach internal and external audiences.
Undertake other duties commensurate with the nature, level of responsibility and grading of this post and deputise for the Corporate Communications Team Leader (Change Programme) as required.
Experience/Skills:
Level 3 (or equivalent) qualification.
Extensive knowledge of media law, ethics and codes of conduct and an understanding of the production, distribution and consumption of all forms of media, including new and multi media.
Extensive knowledge of marketing theory, internal communications, marketing campaigns, digital and new media marketing and multi media systems and tools (e.g. internet, intranet systems and social media channels).
Experience of delivering communications, including crisis and reputation communications management and communications strategy development and delivery within a large and complex organisation.
Experience of communications campaign development, reputation management, digital communications delivery (including social media) and internal communications.
Experience of commissioning and managing service providers e.g. monitoring agencies, news management system suppliers, photographic services, graphic design, print buying and digital advertising.
Experience of providing training to enhance the communication capability and capacity of the organisation's workforce.
Experience of leading communication projects and initiatives from concept to implementation and evaluation.
Experience of advising and influencing senior internal and external stakeholders.
Experience of delivering corporate change communications.
Experience of using local, regional and national media coverage and other publications to deliver organisational aims and objectives.
Experience of delivering tactical communication plans to effectively manage complex, high profile, fast moving and politically sensitive incidents or operations.
High level of strategic thinking and analysis.
Exemplary verbal and written communication skills.
High level of influencing and interpersonal skills.
Ability to identify and deal with sensitive issues.
Ability to work to a deadline and under pressure.
High level of creatively / innovative thinking.
Ability to multi task and prioritise work, high level of planning and organisational skills.
Versatility and adaptability in communications style and approach.
Good problem-solving skills.
Special Conditions:
This post has been designated as 'Politically Sensitive' under the Local Government and Housing Act 1989 (as amended).
Travel throughout the West Mercia area, with peripatetic working as required.
Requirement to work unsociable hours including weekends.
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of West Mercia Police recruitment process to successfully complete vetting and credit checks.
We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include: Compressed Hours, Fixed Shifts, Part Time Working, Variable Shifts