Welfare Benefits Advisor

About the Role…

You will provide a comprehensive welfare advisory service supporting our residents to maximise their income; you will manage your own caseload and ensure that quality advice is provided, striving to maximise residents income whilst supporting the JJH rent first culture.

You will work collaboratively with Income Services and Neighbourhoods to ensure that the standards, policies, practices and services are delivered in accordance with the JJH service offer, providing benefits and budgeting advice to residents whilst utilising external support agencies to ensure that our residents sustain their tenancies

What we’re looking for…

You will have an in depth knowledge and understanding of welfare benefits, including Universal Credit and Housing Benefit regulations, legislation and best practice across the housing sector.

You will have experience of supporting and advising residents claim Universal Credit, calculate benefit entitlement, completion of benefit forms and grant applications, submission of overpayment appeals and representation at Tribunals whilst supporting residents with their claims and acting as their advocate where required.

You will be able to work well as part of a multi-disciplinary team and will work closely with the Income Expert on the delivery of targeted campaigns. You will be willing to support and assist colleagues by providing regular updates on Universal Credit in addition to delivering training across the organisation on Universal Credit and other Welfare Benefit updates.

About us

Johnnie Johnson Housing (JJH) is a not-for-profit housing association dedicated to offering quality homes for independent living. Our vision is simple, it is focused on “Living Longer, Living Better”. We want to help our resident’s age well, live independently and maintain their quality of life for as long as possible.

It’s an exciting time to join us as we move forward towards achieving our aim of becoming the 'Market Maker' in Independent Living. We embrace a ‘One Team’ ethos and employ people who are pioneering and who strive to be outstanding in their role. In return, we empower them to be the very best that they can be. As a result, we can continue to ensure our customers remain at the very heart of everything we do.

And the benefits of working for us?

• Enhanced holidays, 25 days per annum (excluding statutory holidays) rising to 30 days after 5 years’ service
• Enhanced 5% employer contribution defined contribution pension
• Life Insurance, up to 3 times annual salary
• Access to a health cash plan
• Dynamic agile working arrangements
• Free car parking, on site
• Free refreshments
• Employee assistance programme
• Annual awards and Christmas party
• Recognition scheme, with both financial and non-financial rewards
• Opportunities to develop and grow skills and experience
• Values driven working environment

Closing Date: 26^th September 2019

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.