HR Advisor / Human Resources Advisor

Job Title: HR Advisor

Location: Based in Hereford but with significant time spent at client sites

Salary: GBP33,000 - GBP35,000 p.a, d.o.e

Hours: 37.5 Hours per week Monday to Friday (9:00 - 17:00)

The company are a specialist provider of Employer Services. They provide outsourced Employer Solutions to clients in the areas of HR, Payroll and Health & Safety. They are part of a larger group who provide global HR and Payroll solutions to a wide and prestigious client base, with the head office in Hong Kong. They are a small but growing team with two operational offices in the UK (Basingstoke, Hants and Ashford, Surrey) as well as a sales & marketing office in Hereford.

They are currently looking for an experienced HR Advisor to deliver and co-ordinate HR services to all clients, ensuring delivery of a comprehensive and effective HR consultancy service, supporting business objectives.

The Role:

This role requires the incumbent to deal with all aspects of HR and employment law, providing telephone, email and face-to-face advice to clients, ensuring advice is aligned to individual client company policies and procedures, employment law legislation and common law principles and best practice.

The expectation is that this role will be focused on providing on-site support at client's premises, which in the main are in the South East and Midlands, but could be anywhere in the UK. On non-client consulting days the successful candidate will be based at the Hereford office but the expectation is they would also support the Ashford and Basingstoke teams onsite.

Key Duties:

Provide initial professional advice, interpretation and expertise on all HR issues to clients, ensuring queries are dealt with in a professional and timely manner
Provide on-site support to clients to deal with a wide range of HR matters including projects such as TUPE & MA, and attend meetings as either chair or facilitator for disciplinary, grievances, appeals (examples)
Identify opportunities for additional on-site support work with clients
Ensure clients are compliant with their Employment Law duties
Drive initiatives to utilise HR best practice for clients and provide advice/guidance on implementing such initiatives
Anticipate and provide professional advice on the HR implications of organisational change, business development, project planning and leadership resources to clients
Develop policies, procedures and processes and ensure compliance with new legislation and best practice
Provision of regular and ad-hoc reports to the business and clients
Embrace HR technology solutions and support clients who use the HR platforms
Acting in a proactive manner and building good client relationships
Mentor more junior team members and assist in their development
Ensure that all actions are compliant with GDPR and Privacy requirements
Attend sales appointments with Sales Director / Manager to provide expertise on HR matters and service delivery
Review proposal documents and contracts for prospective new clients and advise sales team on service provisions and fee levels
Proactively cross sell services to clients and capitalise on opportunities for revenue and business growth
At all times be aware of, and adhere to, the Health and Safety PolicySkills & Qualifications

CIPD or equivalent Employment Law Certification/Award or demonstrable experience in employment law
CIPD membership
Evidence of continual professional development in HR related subjects
High level of customer service and client focus
Commercially astute and confidently able to participate in, and advise clients on, wider business implications of their decisions
Excellent communication skills (written and spoken) enabling effective rapport with both clients and colleagues
Ability to communicate at all levels, and respond well to people from different backgrounds and cultures
Confident in person and able to instil confidence in the advice given
First class telephone skills
Strong time management skills
Ability to work methodically and accurately, and to work under own initiative
High level of literacy and numeracy skills
Computer literate - especially with MS Office, internet and HRIS systems
Strong organisation skills: ability to prioritise effectively and efficiently
Ability to work unsupervised and support colleaguesCharacteristics & Aptitudes:

Must be car driver and owner
Self-motivated, and good team player
Ability to work well under pressure
Proactive, professional attitude to all tasks, customers and teamwork
High levels of commitment, energy and enthusiasm. Strong "can-do" approach to problems
Intelligent and articulate
Results driven
Smart, presentable appearance
Good all-rounder, willing to make an effective contribution to the businessBenefits

21 days annual leave rising to 25 with service
Salary Sacrifice Pension scheme (after 3 months' continuous service)
Private Medical Cover (after 6 months' probation)
Life Cover x3 base salary
Free parking on site at all of the company's officesTo apply for this role, please click APPLY to submit your CV and a Cover Letter.

Candidates with the experience or relevant job titles of; HR Advisor, HR Generalist, HR Officer, HR Analyst, HR Data Analyst, Human Resource Analyst, Senior HR Assistant, HR Adviser, Senior HR Advisor, Assistant HR Manager, HR Coordinator, Human Resource Advisor may also be considered for this role