Parts Advisor

Hemel Hempstead, Hertfordshire
up to £25,000 DOE
19 Aug 2019
16 Sep 2019
Contract Type
Full Time

Parts Advisor 
Hemel Hempstead, Hertfordshire 

The Organisation    

Our client is a leading JCB dealership with over 20 years of industry expertise. With sites based across the South East, they have a diverse customer base, from small one-person businesses to major international companies.   

Now, they’re looking for a Parts Advisor to join their busy Parts Department in Hemel Hempstead.   

The Benefits   

- Salary of up to £25,000 DOE    
- Pension  
- Life assurance  
- Medical cash and dental plan  
- Free car parking  
- Free uniform 
- Learn from senior members of the team  
- 30 days’ holiday, including Bank Holidays 

If you’re an enthusiastic customer service professional with an interest in the construction and plant and automotive industry, this is a brilliant opportunity to increase your skill-set as a Parts Advisor. 

In this key customer-facing role, you will have the chance to directly contribute to the success of the depot by ensuring that targets are achieved.   

So, if you are looking to join a supportive team environment, this is the role for you. 

Your Role   

As a Parts Advisor, you will sell parts to customers, working to sales and profit targets.   

Utilising the available resources, you will build and enhance customer relationships to maximise sales, dealing with customer orders via the trade counter, post, telephone or other sales staff.   

Focusing on delivering a high-quality customer experience, you will:   

- Answer and take ownership of all incoming telephone calls   
- Suggest appropriate product alternatives if applicable   
- Cultivate and achieve additional telephone sales, particularly during quiet periods   
- Participate and maximise all marketing and promotional offers to achieve desired results   
- Order and store parts and monitor stock levels   

About You   

To be considered as a Parts Advisor, you’ll need:   

- Customer service experience   
- Strong admin skills   
- Microsoft experience 
- Great communication skills and a proactive approach 

Previous sales experience within parts and/or automotive areas would be beneficial to your application. Phone sales experience would also be advantageous.   

Our client would be eager to hear from you if you’ve worked as a Customer Service Advisor, Customer Service Executive, Customer Service Rep, Automotive Parts Advisor, Service Advisor, or Service Technician.   

Other titles for this role may include Parts Sales Assistant, Sales Advisor, Sales Rep, Customer Sales Advisor, Customer Service Assistant, Automotive Sales Advisor, or Automotive Customer Service Advisor.   

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking a varied role as a Parts Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.