Salary Grade point 11 to point 15 (£21,116 - £22,911)
Full Time – Variable Hours & Shifts
Contract Type: Fixed term to 31 March 2020
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?
HARP is a Southend-on-Sea charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to 1200 lives every year.
We are looking for an enthusiastic individual to enhance the work in our homeless prevention services at The Bradbury Centre.
Main Purpose of the Role:
The Street Outreach Team operates across the entire borough of Southend-On-Sea providing an assertive street outreach service to those sleeping on the streets. This work is carried out within a multi-agency partnership framework and through targeted street outreach.
As the post-holder, you will be working to reduce rough sleeping on the streets to as near to zero as possible. You will also work towards reducing anti-social behaviour and hotspots associated with rough sleeping, as well as support service users off the streets and enable them to reach their life goals.
We are looking for a highly motivated individual, who has experience working with either rough sleepers, hard to reach groups and/or those with multiple and complex needs. You will also have an ability to both lone and team work and to initiate and maintain effective working relationships with colleagues, service users, the community, the police and other external agencies.
The ideal candidate will have:
- An understanding of or experience of working face to face with vulnerable people.
- Good communication and computer skills.
- Clear communication skills face to face and on the phone or email.
- Ability to manage difficult situations, and deal with them calmly, efficiently and effectively.
- Good customer service skills.
We are happy to consider applicants without experience in this field that can demonstrate empathy and an enthusiasm for the role. Please note we are in discussion with our funders for a potential contract extension for a further 12 months to March 2021.
HARP will provide you with excellent support and training to carry out your role effectively, and to develop your career and contribution to our clients. Our starting benefits package includes 25 days annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension. HARP will contribute to the pension and you will also be required to make a contribution. If you are interested in this position the job description and person specification detailing the Technical and Professional knowledge required and an application form can be found at our website via the button below.
If you would like to discuss this role please contact Elliott Barker on 01702 430696.
For application pack, please download and save the documents on the website
Closing date: 12.09.19
Interview date: 20.09.19
Charity No: 1098126 Registered Provider of Social Housing no.4742
HARP is an Equal Opportunities Employer