Automotive Service Advisor

West Sussex
23000.00 - 30000.00 GBP Annual
15 Aug 2019
12 Sep 2019
Contract Type
Full Time
Friendly, enthusiastic Service Advisor required for a well-established dealership in the Crawley area of West Sussex.

You will be responsible for managing the visits of customers to the site. Your role will therefore include the booking of services/MOTs, meeting the customers dropping off their vehicles and filling out the relevant paperwork, liaising with the workshop to find out the work that needs carrying out on customers' vehicles, relaying this to the customer and meeting the customer again to hand back their vehicles including invoicing and taking payments. There will be many other duties such as following up customers to make sure that they are happy with the service provided.

The successful candidate will possess excellent customer service skills both in person and over the phone and will have good experience of upselling. The ideal applicant will have previously worked in the motor industry, although candidates with a strong customer services experience from other fields will also be considered. A full UK driving licence is ESSENTIAL as you will be required to move cars on site. In return, you will receive OTE of up to GBP30,000 per annum including a performance related bonus and associated benefits