Technical Support Advisor 

Lancaster, Lancashire
Up to £35,000 DOE 
15 Aug 2019
12 Sep 2019
IT, IT Support
Contract Type
Full Time

Technical Support Advisor 
Kendal, Cumbria 
Up to £35,000 DOE 

Do you have a solid understanding of computers and networking? Want to take your career in a new direction and turn your passion for IT into your profession? If so, this is a brilliant opportunity to acquire a new skill-set with a world-leading business. 

Founded in 1984, our client is a software decision support company that provides software for the long-term safety monitoring of chronic disease. They are looking for a Technical Support Advisor to join their friendly team. 

You will help initially by providing customer technical support for software systems, then will progress to help make changes and improvements to our client’s software, and finally work on new developments. 

As a Technical Support Advisor, you will: 

- Provide technical support to customers 
- Support the sales process 
- Assist with the specification, installation, configuration and testing of software 
- Help to make changes and improvements to software and work on new developments (once you’re established in your role) 

This is an exciting role with a clear roadmap and progression route that will see you advance through the IT function to become a software programmer. 

So, if you are looking to develop an incredible skill-set, advance your future worth and forge a valuable career to be proud of, this is the role for you. 


To be considered as a Technical Support Advisor, you’ll need: 

- A good understanding of computers and networking 
- An excellent telephone manner 
- A degree (or equivalent) or another technical qualification 

Experience of writing programming code such as SQL, HTML or JavaScript and databases would be beneficial to your application. However, this is not essential, as full training will be provided to candidates without an IT background. 

Other companies may call this role Technical Support Advisor, Application Support Technician, Software Applications Engineer, Software Support Engineer, Application Support Engineer, Software Engineer, Technical Support Engineer, Application Analyst, Support Analyst, IT Graduate, Graduate Programmer or Graduate Developer. 

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking your next step as a Technical Support Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.