Sales and Service Manager

Service and Sales Manager - Heathrow - Full Time

Job Type_ Permanent

Hours per week_ 36

Shift Pattern_ 4 on 4 off

We're passionate about sharing experiences.

Whether it's a customer taking a weekend break or a couple going on the holiday of a lifetime, we want to be part of their journey to an unforgettable experience. That's why we need you!

So, what does the role involve?

As Service and Sales manager, your role will be to create a great working environment to ensure all team members are able to enjoy their work and be the best they can be!

You'll be a natural leader and use your passion to inspire your team to provide the best possible service for our customers whilst also building strong relationships with the surrounding business.

Joining us will feel like being part of a family, so although you will need to be comfortable working by yourself, you will get support across the business and engage with other Travelexer's globally on our internal blog! We also provide you with the opportunity to progress your career as we have bureaus right across the UK (and the world) as well as offering NVQ's/Apprenticeships and development programmes.

What kind of person are we looking for?

You'll be friendly and approachable as well as having experience in leading a team. You'll need to be good with numbers as you will be handling multiple currencies and accuracy is key. Ensuring our customers have a great experience is really important to us, therefore we look for people who share our passion for customer service!

We have a clear purpose at Travelex. We understand the value of exchanged money, and the opportunities it opens up to our customers. We're excited for them, and enjoy being part of their individual journey, whatever and wherever it might be.

Travelex has operated for more than 40 years and serves customers in over 70 countries across 6 continents, offering a range of services to both consumers and businesses, operating as a globally recognised and widely trusted foreign exchange operator.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This role is offering 36 hours per week, with the opportunity for enhanced overtime/bank holiday pay. In addition, we also offer 22 days holiday (pro rata with option to buy/sell holiday entitlement), pension, discounts and cash back offers with 1000's of retailers, discounts at staff canteen and other flexible benefits including childcare vouchers.