Housing Officer

Greater London
16.64 - 17.56 GBP Hourly
14 Aug 2019
11 Sep 2019
Contract Type
Full Time
Job Title: Housing Officer
Location: Harrow, HA1 2XY
Employer: Pertemps Recruitment for Harrow Council
Contract Type: Temp / Full time

A fantastic opportunity within Harrow Council for an enthusiastic and committed individual to join us as a Housing Officer.We are seeking self-driven and motivated individual to join us as a Housing Officer to work on a full time contract.

In return we pay a competitive rate of GBP16.64 per hour dependent on experience, other benefits include excellent training and support for career development and 21 days holiday (excluding Bank Holidays).

Housing Officers provide a comprehensive housing management service to all Council tenants and lessees across the borough. The successful candidate will manage the Councils social housing stock and other assets to a consistently high standard of service delivery across a number of service areas.

The Council manages permanent Council stock of over 5000 tenanted and 1000 leasehold properties.Housing Officers are responsible for the delivery of services dealing with the full range of tenancy management issues and in the collection of over GBP17m rent per annum.

To be successful in the role, you will need to have the following skills and experience:
"To participate fully in the Council's IIP, IPAD and training initiatives, information governance initiatives and information management best practice.
"To comply with the role related responsibilities as laid out in the council's health and safety policy and take an active role in promoting a positive health and safety culture.
"To ensure that all enquiries, whether in person, writing or by telephone, are dealt with in a professional manner and within corporate timescales.
"To deliver the highest standards of customer care at all times.
"To capture, prioritise and initiate action on tenancy and leasehold management issues liaising with partners and other internal and external service providers, adhering to corporate and statutory timescales
"To operate and maintain databases and any other records including the rent collection system to ensure that information on systems are up to date.
"To ensure the work of the team links effectively with related service provision within or external to the Council, so that coherent and value for money services are provided.

Harrow Council is the 12th largest London borough by area and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406