Legal Print Room Manager
M2 is the dedicated managed print services division of SCC , the leading IT services organisation in Europe .
We now have a opportunity for a talented individual to join our operation as a Legal Print Room Manager .
Role Overview
The Print Room Manager will be responsible for the management and provision of all SCC MPDS contracted services across a Legal print rooms. Managing a team of seven staff and developing effective working relationships with key client contacts to ensure all contracted obligations are achieved.
Key Responsibilities:
- The post holder will be professional at all times when dealing with clients and represent SCC MPDS on site promoting excellent customer service.
- Management of all print room functions, ensuring that all agreed service levels and service standards are met and complied with. - Ensure all H&S policies and regulations are adhered to and records are updated.
- Preparation and verification of all work related statistics to support accurate invoicing and production of management information.
- Own and manage financial performance, including budgets and forecasting activity. - Liaise with customers to identify and discuss potential opportunities.
- Manage all print equipment including servicing, call outs and general maintenance.
- Control ordering of consumables items and third party providers.
- Manage stock levels including monthly stock checks.
- Ensure all complaints are handled in the correct manner and prevented measures applied.
- Act as the first point of contact for all client requests and escalations.
People/Team Management:
- Management of Print Operatives, including work allocation, monitoring of performance and quality, absence and time keeping along with coaching and local discipline.
- Conduct and document staff 1-2-1's and appraisals at agreed frequencies.
Person specification
Essential skills:
*
Legal print room management experience
*
Excellent leadership skills, allowing them to develop a high service culture
*
Intermediate IT skills - word processing, spreadsheets, databases, email and web based systems.
*
Health and Safety knowledge
*
Ability to develop and maintain excellent customer relationships
*
Previous experience of managing multiple operations
Desirable skills:
*
First Line Management qualification
*
Experience of managing print room operations within a client's site.
*
ISOH qualified
*
Document Scanning Experience
Interested ?
Then apply now !
At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.
Upon submitting your application SCC will process your information in line with our privacy policy which can be found on the SCC Careers website under 'Recruitment Privacy Policy
We now have a opportunity for a talented individual to join our operation as a Legal Print Room Manager .
Role Overview
The Print Room Manager will be responsible for the management and provision of all SCC MPDS contracted services across a Legal print rooms. Managing a team of seven staff and developing effective working relationships with key client contacts to ensure all contracted obligations are achieved.
Key Responsibilities:
- The post holder will be professional at all times when dealing with clients and represent SCC MPDS on site promoting excellent customer service.
- Management of all print room functions, ensuring that all agreed service levels and service standards are met and complied with. - Ensure all H&S policies and regulations are adhered to and records are updated.
- Preparation and verification of all work related statistics to support accurate invoicing and production of management information.
- Own and manage financial performance, including budgets and forecasting activity. - Liaise with customers to identify and discuss potential opportunities.
- Manage all print equipment including servicing, call outs and general maintenance.
- Control ordering of consumables items and third party providers.
- Manage stock levels including monthly stock checks.
- Ensure all complaints are handled in the correct manner and prevented measures applied.
- Act as the first point of contact for all client requests and escalations.
People/Team Management:
- Management of Print Operatives, including work allocation, monitoring of performance and quality, absence and time keeping along with coaching and local discipline.
- Conduct and document staff 1-2-1's and appraisals at agreed frequencies.
Person specification
Essential skills:
*
Legal print room management experience
*
Excellent leadership skills, allowing them to develop a high service culture
*
Intermediate IT skills - word processing, spreadsheets, databases, email and web based systems.
*
Health and Safety knowledge
*
Ability to develop and maintain excellent customer relationships
*
Previous experience of managing multiple operations
Desirable skills:
*
First Line Management qualification
*
Experience of managing print room operations within a client's site.
*
ISOH qualified
*
Document Scanning Experience
Interested ?
Then apply now !
At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.
Upon submitting your application SCC will process your information in line with our privacy policy which can be found on the SCC Careers website under 'Recruitment Privacy Policy