Customer Service Technical Advisor
Permanent, Full Time (37.5 hours per week)
When it comes to taps and showers, we’re the experts. Over the last 40 years, Bristan has become the biggest taps and showers company in Great Britain. In fact, we estimate that 1 in 4 British homes now have a Bristan tap or shower fitted. You’ll also find out products in bathrooms and washrooms at hospitals, leisure centres, hotels, schools and colleges across the country.
We are passionate about providing friendly expertise and delivering an extraordinary customer experience – and that’s where you come in.
Every day is different. You will be responsible for taking inbound calls; resolving customer queries and offering advice to both merchants and the general public regarding the installation and maintenance of our products.
Experience is not essential as full training will be provided – what’s more important is a friendly, enthusiastic and well organised individual who has a genuine passion and the desire to deliver exceptional customer service.
Why join us?
It’s an exciting time to join us as we have huge ambitions to grow and retain our leadership in the market. Our people are fundamental in this success. We believe that people come to work to do their very best and in return we will invest in you to ensure that you always feel valued and part of the team.
Our call centre is unique in the respect that we are closed on evenings and weekends, meaning a better work-life balance! We can also offer you a generous holiday entitlement of 25 days per year, pension scheme, cycle to work scheme, discounts and benefits, an on-site subsided canteen, holiday buying scheme and an employee assistance programme.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.