Support Worker

Recruiter
Anonymous
Location
Wolverhampton
Salary
Competitive
Posted
14 Aug 2019
Closes
11 Sep 2019
Contract Type
Permanent
Hours
Full Time
Support Worker

Job type - Full- Time, Permanent
Salary - GBP21,077
Hours - 35 per week + Plus 5 hours paid lunch
Location- Wolverhampton

We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?

We are searching for a Support Officer to work as part of the Recovery Near You in the single point of contact team which involves screening clients who wish to access the service from across Wolverhampton.Support service users to build a stake in the community going forward and support practitioners in running structured one-to-one and group activities which will integrate the service users into the community as part of their overall recovery. Support the on-going development of partnership working with internal and external services, both statutory and voluntary

Duties and responsibilities include but are not limited to:

. To provide information, advice and support on the telephone, face to face and in groups.
. To attend weekly events to deliver IBAs across the city in young people's and adult settings.
. To deliver interventions in a wide range of settings such as criminal justice, primary care, schools and youth centres.
. Proactively target hard to reach individuals such as homeless and sex workers and work collaboratively with local street teams and police.

. To undertake elements of assessment and case management with clients as directed.

. To ensure all safeguarding issues are reported and dealt with in accordance with policies and protocols.

. To include family members and supportive networks in recovery plans and interventions as appropriate

. To ensure work is undertaken in line with Health and Safety requirements and that risk assessments have been completed.

. To liaise with external agencies, eg GP's, treatment providers, social care services.

. To provide information and support people to access community services and to liaise
with faith and community groups to enable service users to integrate with their local community/s.

. To undertake exit interviews upon closure of cases

. To assist with processing referrals and closure of cases.

. To complete triage assessments, predominantly via telephone and face to face.

. To promote the work of the service in local neighbourhoods

Access to one's own vehicle and a valid driver's licence is required

A DBS check will be required for this role