Neighbourhood Team Leader - Social Housing

2 days left

London (Central), London (Greater)
£41,466 -£44,373 per annum
12 Aug 2019
26 Aug 2019
Public Sector
Contract Type
Full Time

Neighbourhood Team Leader - Social Housing 

East London

Circa £41,466 -£44,373 per annum​

Full Time

12 month fixed term contract

Our client is an award winning ALMO (Arm's Length Management Organisation). A not-for-profit company set up in 2008 to deliver high quality housing services for residents living in 21,000 homes in East London, including 9,000 leasehold homes and 12,000 tenanted homes.

They currently have an exciting opportunity for a Neighbourhood Team Leader to join them. The main purpose of this role is to deliver a comprehensive and responsive multi-tenure housing management service, helping to create attractive, safe and sustainable neighbourhoods and communities with a focus on customer outcomes and satisfaction. 

Within this role your main responsibilities will include managing the delivery of a resident focused, patch based housing management service; supervising a team of 5 or more with the aim of achieving a high quality service providing motivated leadership and support to the team and providing high quality operational leadership in managing a large and growing leasehold portfolio. You’ll also lead on providing resolutions to management issues and develop sound relationships with tenants and leaseholders, maximising the opportunities for resident involvement.

The successful candidate will have worked within a similar role previously, delivering a housing management service in complex and diverse communities. You’ll have experience of performance management, including developing innovative ways of working which deliver against performance targets along with experience of working and liaising with residents and working with involvement structures. It is essential that you have knowledge of housing law as well as an awareness of the issues facing housing organisations in the public sector.

Overall our client is seeking someone who can deliver a consistent, reliable and responsive customer focused service ensuring value for money for a multi-tenure portfolio. If you are looking for an opportunity to showcase your passion for delivering excellence then this is the role for you.

In return for you choosing to work here, they will offer you a range of great

benefits, including:

  • 26 days’ paid holiday each year, plus 8 bank holidays
  • A fantastic career-average pension scheme;
  • Salary Sacrifice schemes;
  • Amazing commercial discounts, including discounts at many gyms, shops
  • and restaurants;
  • Your voice heard through the staff forum and networking groups for
  • women and LGBT staff;
  • Newly refurbished offices, with free tea, coffee and fruit, and shower
  • facilities;
  • Interest-free season ticket loans.

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