Credit Controller

About Us

Sanctuary Personnel is a market-leading recruitment and service delivery group that has been established for over 15 years and employs over 200 people from our offices in the centre of Ipswich.

Since 2011, Sanctuary has won, or been shortlisted for, several major business awards. In 2017 we collected no less than six awards including the EADT Business of Year and three national industry awards. And this year, we've already won the most sought-after title in our sector 'Best Public and Third Sector Recruitment Agency' at The Recruiter Awards.

We're savvy enough to recognise that it's the people who make our organisation work and that's why we invest in all our staff, to help them develop inspiring and enjoyable careers.

You will be working in a team geared towards performance with an open corporate culture that values the contribution of every individual.

We can also offer you an exciting, fast-paced working environment, a culture of teamwork and the opportunity to play a vital role in our plans to be the UK's largest health and social care recruitment company.

The role

We are looking for an individual to join our Finance team as a Credit Controller. You will ensure timely collection of debt on designated client accounts within the Sanctuary Group. This is a full time, permanent position working Monday to Friday, 37 hours a week. Salary will depend on previous experience and there is the opportunity to earn a target based bonus monthly. Applicants should have at least 2 years experience within credit control and account reconciliation and have the ability to prioritise and work autonomously.

Main Duties:

• Taking control of a designated series of customer accounts as directed by the Head of Credit Control.
• Proactively ensuring timely collection of debt in line with credit terms.
• Maintaining relationships with key customer contacts.
• Resolving issues in a timely manner
• Working to achieve set targets in relation to aged debt, debtor days, cash collection or other.

Are you the person we are looking for?

The successful candidate will need to be IT literate with proficiency in MS office including Word and Excel and will need to possess excellent communication skills with the ability to prioritise and manage tasks.

You'll need to enjoy working with people and we'll expect you to be friendly, professional and efficient. You'll be enthusiastic, focused and motivated, organised with good written & verbal communication skills. Applicants should have at least 2 years experience within credit control and account reconciliation as well as having the ability to priortise and work autonomously.

If this sounds like you, and you would like to join a well-established, positive, no nonsense company then we want to hear from you!

Candidates must be eligible to live and work in the UK.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We also place high importance on our inclusive recruitment policy and will do our very best to support those applicants who may need adjustments in order to take part in the recruitment process. Please do let us know if you require any additional assistance or adjustments.

We also offer some fantastic perks!

• Company pension
• Life assurance
• Increased annual leave allowance based on length of service
• Team building and staff social events
• Highstreet, restaurant and cinema discounts
• Monthly and quarterly 'employee of the month/quarter' prizes which include GBP500 holiday vouchers or weekend prestige car access and other rewards
• Employee Assistance Programme

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. If we have not responded to your application within two weeks please note that on this occasion your application has not been successful.