Customer Service Advisor

Customer Service Advisor – Birmingham Full time -permanent

A vacancy has arisen for a Customer Services Advisor within the customer services team based at.

Brief Job Profile

You will join a busy team delivering a first class service and be first point of contact for all BVT customers. Working closely with all teams to ensure accurate and timely information is given, and records updated.

Candidate Profile

Excellent standard of numeracy and literacy

Good standard of IT skills including e-mail, internet, Microsoft suite

Demonstrable experience of dealing with the public in a service related role.

A customer focussed attitude and approach.

Excellent and polite telephone manner

Ability to respond positively to challenging situations

We offer excellent employment conditions and benefits including occupational pension scheme, flexible working, employee discount scheme and healthcare cash plan.

Please ensure that you have read through all of the additional information on the right of this screen prior to completing the application form and person specification form. Do not attach any documents other than your completed person specification form as your application will not be considered. 

NO CV’s – No Agencies

CLOSING DATE:  5pm MONDAY 26 AUGUST 2019