Clinic and Office Assistant

Colwyn Bay, Conwy
£9 to 10 per hour
09 Aug 2019
06 Sep 2019
Contract Type
Part Time

Clinic and Reception/Office Assistant

This is an exciting opportunity for an individual looking for a unique and varied job. We are recruiting for a part time clinic and reception/office assistant to join an existing team to work 3 to 4 days per week Monday to Friday.


North Wales Aesthetics Clinic is a private medical surgery in Colwyn Bay. A long established, independently owned practice with a strong focus on providing exceptionally high standards of care and treatments to meet the needs of our very loyal extensive private patient base.

We have a friendly talented team with an excellent reputation. Our clinic is situated in the beautiful grounds of Penrhos Manor in Colwyn Bay. The clinic is spacious and equipped to a high standard providing us with an exceptional environment in which to work.

The office is in another location and you may be required to travel from the clinic to the office from day to day. The office environment can be tough and demanding but is of executive standard, spacious and up to date providing a peaceful and pleasant environment to work.

You will be responsible for the assisting with the smooth running of the clinic, reception and office on a day to day basis.

Our ideal candidate should have a good solid background in office management, have exceptional communication and written skills, have good administrative and computer skills, have a good knowledge of protocols and policies and being proactive in marketing and advertising will also be very valuable.

Our intention is for you to be trained in all aspects of the clinic, reception and office to become multi skilled and you will be fundamental in helping us to maintain our reputation and continuing to grow.

Candidate Requirements:

  • You must learn and develop an excellent understanding of the treatments and the business

  • Have excellent communication and customer services skills

  • Be highly flexible and have a can do attitude

  • Possess excellent organisation and people management skills

  • Be pro-active, be able to multi task and be self motivated

  • Be proficient with problem solving and decision making

  • Work confidently in this fast paced environment

  • Be well presented, reliable and supportive

  • Have experience working within a medical or highly regulated environment

  • Handle all tasks confidentially and sensitively

The role will involve:

  • Assist with the day to day running of the practice and the office

  • Maintaining practice policies and protocols

  • Managing the complex appointment system

  • Ordering from suppliers, stock control and paying suppliers

  • Handling all aspects of patient enquiries

  • Meeting and greeting patients

  • Hands on assisting with patients treatments and chaperone duties

  • Answering telephones, making appointments and attending to general enquiries

  • You must be sympathetic, understanding and caring with our patients and staff alike

  • Taking clients payments

  • General housekeeping duties

Experience in the aesthetic or medical field is not essential as comprehensive training will be given. You will receive structured on going training with full support.

What We Offer:

  • A competitive salary with the opportunity to increase with further training and increasing duties

  • Free parking

  • Complimentary refreshments

  • Uniform supplied

  • Staff discount

Hours of Work:

20 to 26 hours per week, Monday to Friday between the hours of 9 am to 9 pm. The position requires a high degree of flexibility with working hours and work days. You will generally work 3 or 4 days per week and rotas will change on a weekly basis to suit the business.

If you believe you have what it takes to join our passionate and developed team, then please apply and include a cover letter telling us why you think you are suitable for this role. You may wish to browse our website:

Please contact Karen for more information.


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