Service Manager - Refugees Support

Recruiter
BRITISH RED CROSS-11
Location
Leeds
Salary
26138.00 GBP Annual
Posted
08 Aug 2019
Closes
18 Aug 2019
Contract Type
Permanent
Hours
Full Time

Service Manager - Refugee Support
Location: Leeds
Contract type: Permanent
Full time 35 hours per week
Salary: GBP 26,138 (including market supplement) DOE

Are you a manager who's passionate about making a positive difference to people in crisis as a result of their migration status?

We have an excellent opportunity for a Service Manager within our Refugee Support team based in Leeds.

As part of the Refugee Support and Restoring Family Links team, the Service Manager will provide direct line management to a team of staff and will have responsibility for internal performance and resource management of the Refugee Support service, external engagement and partnership development of the service in West Yorkshire.


Meet the team

Our Refugee Support and Restoring Family Links team is based in Leeds, and has a remit within West Yorkshire. We are a busy service, assisting displaced people in displaced due to humanitarian crisis or disaster and often having experienced family loss and separation. Refugee Support and Restoring Family Links team delivers on our unique position and responsibility as part a truly global humanitarian organisation.

We aim to Reduce destitution and exploitation; Restore family links and facilitate reunion; Challenge stigma and build inclusion and ensure protection and empower people to make positive decisions to regain control of their lives.



This role might be for you if

You've got strong Operational management skills in conjunction with an excellent working experience and understanding of refugees, asylum seekers and their communities.

You will represent and advocate to influence relevant policy-makers, local partners and to act as key spokesperson for matters relating to asylum, refugees and displacement attracting media interest.

You will have the ability to plan and manage projects and activities, including the ability to develop and maintain internal and external partnerships.

You will be confident in their ability to prepare, manage and monitor budgets and able to collate, interpret and report on a range of management information.

Due to the level of this role, you should be able to work and travel regularly throughout the area are regular as appropriate, and more widely in the UK as required, this may require occasional out-of-hours commitment.


Closing date for applications is 23:59 on Sunday 25th August 2019 with interviews to follow.

We offer multiple staff benefits, these include:

  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy

A little bit more about us

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we're looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion or belief, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be yourself at work, and feel you're in a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis