Residential Property Manager

Hemel Hempstead
08 Aug 2019
05 Sep 2019
Contract Type
Full Time
Residential Property Manager, Salary GBP24k, Based; Hemel Hempstead

A National Property Management Company based in Hemel Hempstead are looking for a Residential Property Manager to be responsible for the day-to-day management of a portfolio of developments based within the UK. Applicants will need to have property experience and we are keen to hear from Property Managers, Estate Managers, Letting Agents, Housing Managers or similar. Strong customer service skills are essential as is an understanding of leasehold property legislation. This is an office based role.

Residential Property Manager Key duties;

To effectively manage all maintenance request, including raising purchase orders, sourcing and monitoring contractors as necessary.
To effectively manage the relationship with the customer
Responding to customer queries via Telephone, Email and Letters.
Ensuring development information is produced and distributed as necessary, in a clear and visible manner including regular customer contact.
Work with customer formed groups such as RA's, RMC's, RTM etc.
Ensuring Customer complaints are resolved effectively.
To liaise with the Accounts department to ensure accurate financial management of the development.
To prepare annual service charge budgets for each development and communicate to customers any variances within the budgeted amounts.
To carry out development inspections as necessary and to ensure Trinity Estates management responsibilities are met.
Source, appoint and manage competent trade's persons to undertake works across the portfolio.
To ensure all works undertaken by contractors are of suitable quality and cost effective.
To ensure all Health & Safety and Industry legislation is adhered to.
To actively source new business opportunities.
Manage developer clients to encourage New Business opportunities.
To build effective working relationships with in-house departments such as the estate accountants, credit control, legal etc.
To ensure all monthly reporting is completed accurately and in a timely manner.
To effectively manage ad-hoc projects (such as redecorations) as required.
If this sounds like the opportunity you have been looking for then please apply, attaching your CV.

Key words; Property Manager, Estate Manager, Letting Agent, Housing Manager

Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application