Community Advice, Support & Guidance Worker - Offender Services
Closing date: 4 September 2019 at 11.30pm. Interviews: 13 September 2019.
We're looking for someone with experience of providing housing, debt and/or welfare benefit advice to join us as a Community Advice, Support and Guidance Worker to provide vital supervision and support to offenders recently released or on community orders to help reduce the cycle of reoffending.
Shelter's Community Integration Team provides an integrated resettlement service across Northumbria. The service covers Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. As well as completing initial assessments for referred offenders recently released from custody or on community orders, we deliver a holistic support package, offering housing, finance and debt and welfare benefit interventions via group and 1-2-1 appointments.
About the role
As an Advice, Support and Guidance Worker you will play a critical role in supporting offenders, providing specific resettlement work to enable them to reintegrate into society and live a crime free lifestyle. This will involve carrying out initial needs and risk assessments for each individual, in order to develop a holistic resettlement plan. There will be a focus on offering advice relating to housing, finance and debt and welfare benefit issues. Coordinating employment and other pathway interventions by managing referrals to appropriate providers will also be a key part of this role.
You'll have considerable experience of providing housing and debt advice, together with an understanding of the main issues affecting homelessness and offenders. Experience of providing advocacy on behalf of clients to other agencies and authorities is important too, as is a proactive, client-focused and collaborative approach, great relationship building skills, respect for others' opinions and the ability to deal effectively with change. Proficient in the use of MS office applications, you'll have good typing skills and experience using case management systems.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no-one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.