Continuous Improvement Lead

Recruiter
Affinity Water
Location
Hatfield
Salary
30000.00 GBP Annual + 30,000 - 30,000 per year
Posted
08 Aug 2019
Closes
18 Aug 2019
Contract Type
Permanent
Hours
Full Time

Affinity Water, it starts and ends with our name and flows through everything we do.

Our vision is to be the leading, customer focused water company.

We are the largest water-only supplier in the UK. Water is essential for life, meaning that the service we provide is vital for the millions of customers we serve - this is a very special responsibility.

There are many things that make us different as a company. We embrace our affinity for our colleagues, customers and the environment we serve. We only recruit the best and we are committed to helping you achieve your career goals and becoming even better than you are today. If you like working hard and want to unlock the very best of your potential, a career with us could be the best decision you ever make.

Your next role???

As a Continuous Improvement Coordinator, your role will be to be a customer champion by implementing improvements enabling excellent customer experience. You will be working across different sites with our customer facing teams to identify opportunities to senior stakeholders. You will be looking at the changing needs of the business and reacting accordingly. Customer Measure of Experience (C-Mex) is a water industry performance indicator that Affinity Water is assessed on. You will be playing a key role in understanding the impact that continuous improvement on our processes has on this.

Got what it takes to succeed?

Here at Affinity Water, we attract and nurture the top talent. It's the pride we take in our delivery and performance. If you want to join the best, you will need to demonstrate your strong analytical and problem-solving skills. Your organisational abilities will be needed here to assist you in leading on multiple projects simultaneously. You will need to showcase your strong stakeholder management ability as you work with a broad range of stakeholders across the breadth of the business.

You will ideally have experience within a customer focused industry, delivering on process improvements using methodology such as Lean Six Sigma. As the role is across multiple sites, you will be willing to travel across these.

Thirsty for more?

You can find out what it's like to work at Affinity Water through our career site where our staff have been talking on video about their roles and sharing their career development stories . You can also find out more about what it's like to work for us through our Glassdoor site .

Don't forget to look at all the good work that we do at Affinity Water through our social media channels. You too can join our #WhyNotWater campaign and make sure that there is enough water for the future.

Dive in to fulfil your potential and apply now!

Affinity Water, it starts and ends with our name and flows through everything we do.

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