Telephone Account Manager / TAM

Recruiter
Recruitment Genius
Location
Essex
Salary
20000.00 - 24000.00 GBP Annual
Posted
08 Aug 2019
Closes
16 Aug 2019
Contract Type
Permanent
Hours
Full Time
This leading VoIP telephone provider is currently seeking an enthusiastic telephone account manager to join their team on a permanent basis. The purpose of the role is to manage our customer accounts on a day to day basis to achieve activity, growth and customer satisfaction.

Key roles and responsibilities:
- Maintaining and building relationships with existing customers
- Explaining customer data in order to help the customer understand how their products can add value to their business and ROI
- Deliver new initiatives to customers
- Recognise opportunities for new business, present and close with a bespoke solution
- Train customers on how to use the relevant products and services
- Be the account manager to answer any customer queries, resolve problems and provide quotations.

Key skills and experience:

Preferred Experience;
- Sales within an office environment
- Experience and knowledge of the sales process
- Previous experience of delivering excellent customer service whilst managing expectations

Essential Experience;
- Excellent verbal and written communication skills

GBP20000 to GBP24000 dependent on experience

Essex based. Car preferable due to location

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