Senior Customer Service Representative

As the Senior Customer Service Representative you will be the first point of contact for our clients customers ensuring that you are adding value in order to grow business. You will have a variety of responsibilities and must be able to follow confidentiality and code of conduct agreements.

Client Details

Our client is a leading manufacturing company based in Knowsley working across the globe implementing innovative practices in their industry. They are looking for a Senior Customer Service Representative to continue to move business forward and continue growth.

Description

As a Senior Customer Service Representative you will be responsible for:

Providing day to day support to customer service advisors
Managing an allocated client list
Order processing
Participate in projects
Attend weekly meetings to ensure efficiency across departmentsProfile

The successful Senior Customer Service Representative will have or be:

Experience in SAP
Experienced in B2B customer service
Able to work to deadlines
Competent in Microsoft Packages
Confident
Worked with conflict resolutionJob Offer

Development + Training + Competitive Salary + global company + benefits