IT Support Technician

Recruiter
Arrow Sale & Purchase (UK) Ltd
Location
London
Salary
25000.00 - 35000.00 GBP Annual
Posted
07 Aug 2019
Closes
04 Sep 2019
Sectors
Sales, IT Sales
Contract Type
Permanent
Hours
Full Time

We are a multi-national company with offices in 14 locations and are looking for an experienced IT Support Technician.

RESPONSIBILITIES

  • To respond to support calls within an acceptable time frame
  • Support desktop, server and enterprise applications involving printing, email, network, connectivity issues, remote access and hardware issues
  • Maintain and document technical solutions for hardware upgrades, software inventory, new user setup, termination, relocation, remote or automated updates, and remote support
  • Deploy and maintain software images for desktop PCs, laptops and mobile clients
  • Handle problem recognition, research, isolation, resolution and follow-up for routine software and hardware problems.
  • Manage mobile phones

KEY SKILLS AND REQUIREMENTS

Minimum 2 years IT support

  • Educated to degree level
  • A solid knowledge of MS Windows 10, MS Office, PC's, Printers, Laptops, Network connectivity, communication protocols etc.
  • A good understanding of setting up and managing users on MS Servers including MS Exchange/Active Directory