CUSTOMER ACCOUNTS MANAGER

Recruiter
Anonymous
Location
London
Salary
Competitive
Posted
07 Aug 2019
Closes
04 Sep 2019
Sectors
Accountancy
Contract Type
Contract
Hours
Full Time
We are looking to recruit an experienced Income Manager to join a Housing Association based in North London for an initial 3 month contract, managing 2 direct reports.

Main duties are to maximise the recovery of income including rent arrears, former tenant arrears and other debt across others tenures (including leasehold) whilst providing leading customer service to tenants to help them maintain tenancies.

Key skills include:-

Demonstrable relevant experience of income collection and revenue management within a social housing or other relevant context.

Experience of leasehold service charge collection

Demonstrable experience of managing and motivating people

A full and demonstrable understanding of the Housing Benefit system as it relates to social housing

Knowledge of current housing law and good practice as they relate to income collection and revenue management.

A full understanding and familiarity with court procedures as they relate to housing/possession law.

In return you will be offered a competitive salary and interviews are expected to take place on 21st August

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