Researcher Development & Research Culture Assistant

Recruiter
University of Exeter (Graduate Business Partnership)
Location
Exeter
Salary
18709.00 GBP Annual
Posted
07 Aug 2019
Closes
21 Aug 2019
Contract Type
Contract
Hours
Full Time

The University of Exeter Doctoral College was established to support the University's vision to become a sector leading provider of Postgraduate Researcher (PGR) supervision and support and early career researcher (ECR) training and opportunities. The Doctoral College brings together institution-wide support, training, and administration for all of our postgraduate and early career researchers. Working across all six Academic Colleges within the University as well as key Professional Services, the college ensures that postgraduate and early career researchers have an outstanding start to their research careers.

JOB DESCRIPTION

Purpose of Role

The candidate will work effectively within a wider team, providing organisational and administrative support to deliver training and development opportunities to PGRs.

Duties and Responsibilities

  • Assist with the organisation of training sessions and PGR events throughout the academic year
  • Support the delivery of a coherent communications strategy, including writing newsletters, developing our social media presence and producing other digital marketing materials
  • Provide an administrative support service for the Researcher Development and Research Culture team and the wider Doctoral College when required
  • Act as a first point of contact for internal and external enquires, maintaining the highest standards of customer service and responding to or resolving enquiries appropriately
  • Use systems and software efficiently to process and input data, and maintain accurate records relevant to the role
  • Undertake routine financial transactions

    Training and Development opportunities

  • Develop a working knowledge of subject area, particularly in relation to processes and systems, being able to signpost these to others and provide support to staff and students as required
  • Develop skills and experience in communication, marketing and events planning
  • Undertake discrete areas of project work in the Doctoral College and wider University, as delegated by your line manager or other senior stakeholders

    This job description summarises the main duties but the post holder is also expected to undertake other duties commensurate with the level of the post as requested by the line manager.

    PERSON SPECIFICATION

    Qualifications

  • Graduate of a UK university within the last 3 years

    Skills

    Essential

  • Excellent organisational and planning skills and the ability to prioritise and meet deadlines under pressure
  • Ability to communicate clearly and concisely in person, in writing and email, and by telephone with a diverse range of people
  • Willingness to use initiative and approach tasks creatively
  • Excellent IT skills including proficiency in MS office (especially, Excel, Word and PowerPoint) and web based programs
  • Fast and accurate database inputting skills and maintaining and using a database for retrieval of information
  • High levels of accuracy and attention to detail

Desirable

  • Knowledge of Higher Education and the issues facing postgraduate research students
  • Proficiency with design software (e.g. Adobe Creative Cloud) and video and audio editing

Prior Experience

Essential:

  • Experience of delivering excellent customer service and effectively handling complex enquiries
  • Relevant administrative experience
  • Experience of writing communications, and synthesising complex information clearly and concisely
  • Experience of working in a team to deliver to multiple objectives

    Desirable:

  • Experience of working within an HE environment
  • Experience of SITS
  • Experience in handling complex processes, tracking progress and reporting on outcomes.
  • Experience of event organisation
  • Experience of digital communications and marketing
  • Financial administration experience

    Personal Qualities and Attributes

  • Ability to be flexible and deal with frequent interruptions whilst maintaining focus and accuracy
  • Ability to present a professional image of the University of Exeter at all times
  • Confidence and ability to work independently with appropriate supervision

    Other Requirements

  • Right to work in the UK for the duration of the internship

Willingness to work outside normal working hours when occasional and reasonable requests are made

Key Dates:

Closing date: 21 Aug 2019

Interview date: w/c 9 Sept 2019

Start date: As soon as possible after interview

End date: 23 months after start

To apply for this role please complete our internship application which can be downloaded here: Please send your completed form to us by clicking APPLY NOW

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