Experience Manager

Sutton Coldfield
24000.00 - 25000.00 GBP Annual + great benefits
06 Aug 2019
03 Sep 2019
Human Resources
Contract Type
Full Time
Are you passionate about putting customers at the heart of everything you do?
Are you looking to develop your career in recruitment working for a business with a growth mindset?

If you answered yes to the above, we want to hear from you.

Staffline the UK's largest workforce provider, proudly partnering with some of the country's best-loved brands for over 30 years are recruiting for a commercially minded, driven Experience Manager who is passionate about putting people first.

We resource, recruit and mobilise large-scale workforces to meet the ever-changing needs of our clients. With branches nationwide and over 1,000 clients using our services, we're committed to putting the customer at the heart of everything we do.

Why work for Staffline?

We believe in rewarding our people not only with a competitive salary, industry-leading training that maximises your potential but with a range of benefits.

Excellent progression opportunities within the Staffline Group
Company Pension and Life Assurance
Holiday entitlement starting at 24 days
An additional day leave to volunteer and support your community
Perkbox rewards - which includes discounts on high street shopping

The Experience Manager Role

Working as part of a fast-paced onsite team, focusing on recruiting and retaining talent to fulfil our client requirements, you will be responsible for:

Daily assessment of volume requirements, forecasting, and planning upcoming recruitment campaigns
Induction training and conducting refresher training as per clients' needs
Regular review meetings with the client to understand and communicate business changes
Managing the weekly payroll process, ensuring accuracy
Implementing and managing administration processes such as change requests and absences
Being able to describe client trends, market activity, and business needs
Collating, analysing and managing site performance against critical metrics, reporting to senior management monthly
Identifying areas of process improvement and implement strategies to overcome obstacles

Who are we looking for?

You will have a growth mindset with an understanding of the recruitment industry
You will be ambitious with a desire for continuous improvement
An entrepreneurial spirit and the ability to respond to changing demands
You will have a passionate and driven attitude
The ability to use your initiative to overcome obstacles

What do we need from you?

A full UK driving license with access to your own transport
Previous recruitment or contract management experience - experience working onsite would be desirable

Staffline are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status