Contracts Administrator

Would you thrive in a job that is making a real difference to people’s lives in your region?

Here at Grand Union, we are more than just a financially strong Housing Association, we are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for our customers. We provide additional, critical services to support the most vulnerable but we also build shared ownership and outright sales for those who want to get on the property ladder.

We are passionate about our communities and we are committed to being a Learning Organisation, developing talent to deliver our service goals and supporting the next generations into a career in Housing.

About the role:

We are currently seeking a Contracts Administrator to provide administrative support for the Internal Repairs Team (IRT) to enhance the delivery of the repair and maintenance function of the business and to provide excellent customer care. You’ll act as a main point of contact, providing updates and dealing with queries arising from works undertaken or planned; liaise with customers, sub-contractors, suppliers and team leaders to help progress works and ensure the most efficient use of available resources and ensure that management systems are kept up to date. You’ll order and organise the delivery of plant and materials, check and prepare invoices and inform customers of appointment and follow on works details.

What we’re looking for:

GCSE standard or equivalent
Experience of working within housing maintenance / building or a related field, arranging and planning works or services
Knowledge of building terminology, domestic repairs and basic domestic amenities
Experience of working within a customer facing environment
Ability to process data quickly and accurately
Highly organised with the ability to plan and prioritise
Strong team player

What we offer:

Competitive salary
25 days holiday rising to 30 after five year’s service
Aviva Pension Scheme up to 10% company contribution
Cash allowance/essential Car user allowances where specified
Up to 3 paid professional subscriptions
Excellent training and development opportunities
Free life assurance
Enhanced maternity, paternity and adoption leave
Health cash-plan including employee assistance
Regular bonus points from our GUS Intranet, which lead to vouchers  
Free parking at all our offices
Discounted cinema tickets

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to our customers, great at your job and with a ‘can-do’ attitude, we want to hear from you.

You are just one click away from starting your journey with us…

This role will close on Monday 19th August
Interviews will be held on Wednesday 28th August