Neighbourhood Contracts Team Leader (Social Housing)

Watford Community Housing
Watford, Hertfordshire
Salary: £37,370 - £41,500 per annum
06 Aug 2019
19 Aug 2019
Contract Type
Full Time

Neighbourhood Contracts Team Leader (Social Housing)
Location: Watford, South West Hertfordshire
Salary: £37,370 - £41,500 per annum
Closing Date: 19th August 

Are you a great at managing stakeholders and contractors?  Do you have experience of managing estate services? We work with our customers and communities to change lives, and we're looking for someone to help us deliver this. 
What's the role?
A member of the Customer Relationships Directorate reporting to the Neighbourhoods Services Manager, we are currently looking for a highly motivated individual to lead and develop our contract management services in both our contracted housing management services and estate services. Managing two senior officers and their teams, you will take personal responsibility to ensure delivery of a high standard of customer service, working closely with colleagues in other Customer Services directorate teams in the delivery of a cross function, ‘patch’/community based service, as well as all other group service staff in the delivery of the overall group objectives.
What are we looking for?
You will lead on continuous improvement for the newly procured cleaning and grounds maintenance contracts with Accuro and our partnerships with local authorities. You will build great relationships and keep stakeholders informed of progress and our performance.
What can we offer you?
We know that people are our most valuable assets, so we offer a range of benefits including 28 days’ annual leave, closure days at Christmas and bank holidays, an employer pension contribution of up to 11%, development opportunities and employee rewards such as shopping vouchers, duvet days and free massages.  Our offices are conveniently located close to Watford Junction station and within walking distance to the shops and cafes of Watford town centre.
This is an exciting time for Watford Community Housing as we expand our stock and you will also assist us to ensure that any newly developed properties are designed to be sustainable to manage and included on our contracts.