Anti-Social Behaviour Coordinator / ASB Nuisance Officer
Job Title: Anti-Social Behaviour Co-ordinator
Location: Cromer, Norfolk
Salary: Up to £25,295 per annum pro rata
Job Type: Part time, Fixed Term (2 years - Secondment cover) (22 hours (3 days) per week)
Closing date: 9am on Thursday 22nd August 2019
Interview date: Tuesday 3rd September 2019
North Norfolk is a safe place to live, work and visit and they would like to keep it that way!
Effective solutions to anti-social behaviour are not the responsibility of a single agency or organisation. The Partnership Team (OPT) co-ordinates the response to tackling anti-social behaviour (ASB) across the district.
The Anti-Social Behaviour Co-ordinator will act as the conduit between the partner agencies to ensure effective communications, data sharing and co-ordinated and consistent approach to supporting victims and dealing with perpetrators of ASB using appropriate escalation models.
To act as the Anti-Social Behaviour specialist for the Council and to co-ordinate the response of the Partnership Team in offender and victim management in the prevention of and tackling anti-social behaviour across the district, ensuring that the response is informed, proportionate and effective.
- Co-ordinate the response of the partnership to ASB referrals and prioritising multi agency cases
- Work directly with perpetrators and agencies using staged interventions proportionately and give guidance to partners in delivery of these
- Be aware of and work with all partners to use preventative and non-legal interventions when appropriate
- Be aware of and work with all partners to use legal enforcement solutions when appropriate
- Use own skills and coordinate the skills and knowledge of other agencies in supporting both the perpetrator and victims of ASB
- Work directly with victims of ASB signposting them to support services and securing statements when necessary
- Call and administer case conferences when appropriate - including ensuring that appropriate actions are agreed, recorded and progress monitored (including support packages and/or enforcement action)
- Contribute to the Operational Partnership Team (OPT) and liaise with other partners to ensure that group's decisions are taken forward
- Manage priority cases working in partnership with the lead agency to ensure that timely and effective action is taken, including preparing and giving evidence at court and providing support to those victims involved
- Liaise with prosecution lawyer for case building for above
- Monitor progress of cases and make suggestions for change in approach as agreed with all partners
- Liaise with press and other media in accordance with local protocols
- Attend multi-agency case conferences/meetings as a representative of the partnership
- To record and collate information on the work of the partnership on preventing and managing ASB in the district
- Prepare reports for stakeholders as required
- To take responsibility for your own Health and Safety at work and that of other persons who may be affected by your actions
- Any other work required and as directed within the confines of the existing grading and post
- Educated to A level standard or BTEC equivalent
- A proven track record of inter-agency partnership working to prevent and manage anti-social behaviour
- A good understanding of legal remedies available to tackle anti-social behaviour
- A good understanding of non-legal remedies used to tackle anti-social behaviour
- A track record of success in resolving antisocial behaviour cases and delivering high levels of customer satisfaction with case handling and the final outcome - in particular a track record of
- Taking witness statements
- Providing witness support
- Delivering a service with a customer service focus
- Full driving licence
- Exceptional negotiation and partnership working skills
- Ability to work on own initiative to manage workload to meet both internally and externally imposed deadlines
- Strong time management and organisational skills together with ability and willingness to undertake own administration
- Ability to communicate clearly and concisely both verbally and in writing
- Ability to communicate effectively at all levels - with partners, staff and clients
- Analytical thinking and ability to problem solve
- A good level of computer literacy
- Ability to act assertively and decisively when required
- Ability to inspire confidence and respect in others
- Ability to work under pressure
- Good interpersonal and team work skills.
- Ability to work outside of core hours when necessary
- Commitment to equality and diversity in all areas of their work.
- Honesty and integrity
Please click on the APPLY button where you'll be redirected to the council's careers page.
The Council is committed to equality and diversity in employment and encourages applications from all sections of the community.
They offer employees a friendly working environment, flexible working hours, a career average pension scheme and take pride in achieving Investors in People Gold standard.
Candidates with experience of: ASB Nuisance Officer, Enforcement, Police, ASB Prevention Officer, Nuisance Case Manager, Community Support Office, ASB Nuisance Case Coordinator, Anti-Social Behaviour, Policeman, ASB Case Officer, Policewoman, Enforcement Officer, ASB Officer may also be considered for this role.