Temporary Tenancy Services Officer

Temporary Tenancy Services Officer
Salary: £28,511.99 plus car allowance of £3,500.00 per annum as well as a generous benefits package
Location: Chester
Full Time (35 hours per week)
Temporary – up to 12 months (to cover maternity leave)

Our client are a value-orientated Housing Association working together to create communities where people want to live. They manage circa 5,500 homes over a wide geographical area and our residents include families, older people and those in need of special care and support

Are you looking for a new challenge? Are you passionate about excellent customer service? Do you have the drive and motivation to help to deliver a front-line housing service?

Playing a vital role in our clients Housing Management Team, you will be responsible for all aspects of housing management on a specific patch in their North West region, including neighbourhood management, community development, resident involvement, lettings, tackling anti-social behaviour and sustaining tenancies. You will also be required to support and cover for the Income Services Officers in delivering income management services. The focus will be on delivering a holistic, excellent and seamless service for their residents.

They are looking for flexible, dedicated and highly-motivated individuals with experience in housing management. You should be passionate about ensuring their residents receive only the highest quality service and have the communication skills to achieve this. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

In support of your application, please provide a written statement detailing how your skills, experience, abilities, behaviours and work-related qualities make you a suitable candidate for this role. Please note that your written statement forms an important part of their shortlisting process.
    
Making diversity part of their culture

Closing date: 9am, Monday 19th August 2019    
Interviews: Wednesday 28th August 2019